The Website Policies and Terms & Conditions may be updated from time to time to meet necessary requirements and standards. Therefore, we encourage our valued customers to visit these sections regularly to stay informed about any changes. Your continued use of the website after any modifications will indicate your acceptance of the revised terms. Please note that policy terms and conditions on printed invoices are also subject to change without prior notice.

 

At Véro, we strive to ensure that prices and product information are accurately listed on our website. However, in the event of any human or technical error leading to incorrect listings, we reserve the right to amend prices. We also retain the right to refuse or cancel any orders placed for products listed at an incorrect price. If such a situation arises, we will make efforts to contact you and inform you accordingly.

 

PRE-ORDERS

When placing a pre-order for any item, please note that the shipping date will be as specified in the item description. Pre-order items are not currently in stock and will only be shipped from the date provided. By placing a pre-order, you acknowledge and agree to this shipping timeline. We appreciate your patience and look forward to delivering your selected item as soon as it becomes available. If your order includes both pre-order items and in-stock items, please be aware that your order will only be shipped once the pre-order items are in stock. This means your entire order will be held until all items are available for shipment.

 

Please note that pricing, including flash sales and promotions, is subject to change without prior notice. Discount codes are generally valid on full-price items, unless explicitly stated otherwise. All discount codes have specific validity periods, and orders made before or after the advertised promotion period will not be reimbursed. Promotions will be advertised through selected media channels, as chosen by Véro.

 

All intellectual property rights, including but not limited to copyright, for materials and services provided on the website, are reserved by Véro unless otherwise indicated. The material presented on the website is intended for personal use only and may not be resold, sold, redistributed, reproduced, duplicated, copied, or exploited in any way without the written consent of Véro.

 

At Véro, we take your privacy seriously. We do not store, sell, share, rent, or lease any credit/debit card details or personally identifiable information to third parties.

 

We may collect the following information from you:

• Your name and contact details
• Some personal details
• Other information you provide to us

 

We collect this information to enhance your website experience, provide relevant content and advertising based on your interests, and notify you of products and special offers that may be of interest to you. Additionally, this information helps us understand which products and services are most helpful to you.

 

We collect information from the following sources:

• The name of the domain from which you access the internet
• The date and time you access our site
• The internet address of the website from which you linked directly to our site

 

Please be aware that some of the advertisements you see on our site may be selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, using cookies, web beacons, and other technologies, to understand your interests and deliver advertisements tailored to your preferences. We do not have access to, or control over, the information collected by these third parties. Their information practices are not covered by our privacy policy.

 

Unfortunately, once an order is placed with Véro, it cannot be canceled or changed. If you are dissatisfied with your purchase, please reach out to our customer care team for further assistance.

Please let us know if you have any further inquiries or concerns, and we will be happy to assist you. Please email hello@veroclo.com